Your property.
Your questions, answered.

Yes. We prepare your property for guest stays, create its listings and manage the short-term rental operation. Start with a free consultation and inspection so we can review your apartment and requirements.

Yes. Our property management service covers listings, pricing, guest communication, check-in, cleaning and maintenance coordination. You receive a detailed performance report each month.

Your apartment can be ready in about ten days. This is an approximate preparation time, not a guaranteed launch date. We review the work needed during the consultation.

Yes. We collaborate with an Italian interior designer who advises us on furniture selection and furnishing your apartment. We can help furnish the property or arrange missing items to meet guest-ready standards. The scope, costs and preparation time are discussed during the inspection.

We meet you and inspect the property, prepare it for guests, take professional photographs, create and optimise its listings, and then manage guest stays. You receive a monthly performance report.

Our management fee starts from 18% of gross rental. Review the pricing page and contact us to discuss the agreement for your property.

No onboarding fee and no startup cost. The management commission is separate and starts from 18% of gross rental. Discuss any property-specific work and applicable costs with us before signing.

Yes. We offer a free consultation and inspection, and a free professional photoshoot for your property.

We offer flexible exit terms. The notice period and exit arrangements are set out in your agreement; we will explain them before you sign.

The management commission does not describe every possible property expense. Ask us to explain the treatment of furnishing, utilities, repairs, permits and other applicable costs in your agreement before signing.

Use our income estimator to select your area and apartment size. For a property-specific estimate, send us your building name and unit type so we can review your apartment.

We adjust nightly prices based on seasonality and market conditions, with the aim of supporting occupancy and rental performance.

We market your property through Booking.com, Airbnb, our own website booking portal and Property Finder. We create and optimise your listings with professional photographs to help travellers find and understand your apartment.

The Smart Concierge handles guest communication, guest vetting and check-in/check-out. We organise professional housekeeping between stays, inspect the property after each check-out and replenish guest amenities.

We coordinate property maintenance as part of our management service. Discuss how repair approvals, contractor work and associated costs are handled in your property agreement.

Yes. Your owner portal gives you real-time visibility into bookings, availability and property performance. Monthly statements and performance reports help you review rental activity and financials in more detail.

Your owner portal gives you real-time visibility into bookings, availability and property performance. You can also book owner stays on available dates for yourself or your family. Monthly statements complement this view with an overview of rental activity and financials.

The right choice depends on your property and your priorities, including personal use and rental income. Request a property-specific estimate and compare the expected income and applicable costs before deciding.

Yes. You can book an owner stay on available dates directly through your owner portal for yourself or your family. Plan ahead and coordinate your dates with our team, taking existing guest bookings into account.

Yes. Viewings can be arranged with reasonable notice. We coordinate access around the property’s guest stays.

Yes. Our sister real estate company can help with viewings. Managing the holiday home does not prevent you from discussing a sale with agents or investors.

Short-term hosting gives us opportunities to coordinate buyer viewings and plan property availability between guest stays while you explore a sale. Our flexible exit terms help you plan a transition with our team. Viewings, future availability and any handover must take existing reservations and your management agreement into account.

Yes. A holiday home must have the relevant Dubai Department of Economy and Tourism (DET) permit. DET is the authority previously referred to as DTCM. We review the registration and compliance requirements as part of preparing your property.

Applicable permit charges depend on the current DET requirements and your property. We will discuss the relevant costs during onboarding, separately from the management commission.

The apartment must be furnished and meet the applicable DET holiday home requirements. During inspection, we identify the preparation or missing items needed for guest stays.

Our holiday home management service is for whole apartments, rather than individual rooms or separate beds. We assess the unit for the applicable holiday home requirements.

Landlord permission is necessary, and the arrangement must also satisfy the applicable holiday home requirements. We review the documentation and eligibility before proceeding; a landlord’s permission alone is not a promise that a permit will be issued.